It leases wireless service from each Big Four cell networks, which are AT&T, Sprint, T-Mobile and Verizon. †† Pricing comparison of two of the leading service contract carriers' monthly online prices for comparable individual post-paid cell phone service contract plans, including overage charges, and Straight Talk's $45 service plan, excluding the cost of the phone and limited time promotions. The company headquarters for both companies is located in Florida. Straight talk is only a little bit cheaper but you pay the price of them outsourcing all of their customer service to the Phillipines because that's the cheapest customer service workers in the world. Straight Talk Rewards is a FREE program, created as a reward for being a loyal customer, by helping you save in your everyday life. Straight talk customer service sucks! Finish up as directed. Additional terms and conditions apply. Please ask us any questions in the comments, and enjoy saving up to $950 per year! By Roxanne P. Chillicothe, OH. GET MORE HELP. Customers must have their device active for 12 more or more and had service in no . FACEBOOK SUPPORT Everyone is on Facebook, and so are we. However, all android phones are accessible using the excellent free soft. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Scroll down, check the box next to the item (s) you wish to return, and fill out the RMA form. Next, they need to enter new APN settings, save it and restart the phone again, and that should be it. (this will erase EVERYTHING) but it can sometimes clear the issue. To read the PIN on the Straight Talk Service Card, simply locate the grey strip on the back of the card. 140 W Flagler Street, 1st Flr. By Rebecca Armstrong published 27 June 18 (opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab) Follow the steps below: First, open the Google Play Store. Straight Talk Wireless has a consumer rating of 1.38 stars from 155 reviews indicating that most customers are generally dissatisfied with their purchases. You'll get all the information you need right on your phone! Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. Request a Refund via Live Agent Chat. You will need the PUK code if you have set a SIM Card lock and entered the wrong passcode 3 times. Visit us at http://www.straighttalk.com for more information 537 reviews. Associated will report to . Not a Straight Talk customer? 2 Methods to Update Straight Talk Phone Signal. 9. Scratch off the gray strip in order to reveal the Service Card PIN. 1093. By eliminating the reliance on a landline, this no-contract service allows you to save money on your home phone bill (Straight Talk, 2020). Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Airtime PINs are located on the back of the Straight Talk Service Card. An outage is determined when the number of reports are higher than the baseline, represented by the red line. You earn points by enrolling in the program, refilling your service every month, playing games, watching videos and more. Shortcut: Once the automated voice. If you've tried all these steps and things still aren't working, contact Straight Talk customer service at 1-877-430-2355 or dial 611611 from your phone if you can. What you need to do: File an informal complaint against Straight Talk Wireless on the FCC's public website by following the instructions here. Sometimes this will cause it to reset and talk to the towers again. When I first got my phone service with straight talk at work fine the last two weeks it ain't been worth two cents I've called customer service a half a dozen times and I still can't get the problem fixed my advice stay away from straight talk it ain't worth the time and money I'll soon be going back to AT&t I had issues with getting any data or anything besides phone . Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. If not, go to the manufacturer's website and download it. Set up Auto-Refill - Will walk you through setting up Auto-Refill. Especially for the price. Step 3: Activate your device. Reset your device to factory. Its Straight Talk and Total Wireless brands were affected as well. (opens in new tab) (opens in new tab) It works with network carriers such as AT&T, T-Mobile, and Verizon Wireless. Click on menu, then go to "Subscriptions". Follow the steps below: First, open the Google Play Store. The email address is not made public and will only be used if you wish to receive a new password or wish to receive certain news or notifications by email. 10. Straight Talk is committed to providing our customers the best customer service. This 60-day grace period applies even if the customer's telephone number was recycled or ported. 3. 2. 7. Have a question and can't find the answer in the Knowledge Base? 8. Aside from these, Tracfone has a variety of service plans for different amounts of time: 500 minutes, 500 texts, 500MB (30 days): $15. AutoFill your information. You can also request a Straight Talk refund through the live agent chat option. Reward Points have no cash value and cannot be transferred to another customer. Representatives are available Monday - Sunday from 8:00 AM to 11:45 PM EST. Click Create. Facebook Messenger. 140 W Flagler Street, 1st Flr. mood Wait no more Go. Additional terms and conditions apply. Navbar Menu. FIS Management Services LLC Feather Sound, FL. These agencies may include: Miami-Dade Tax Collector. Email A valid email address. Useful Share DG Dave Garey 1 review US 3 days ago Avoid Straight Talk at all costs! Most Straight Talk customers are looking to enjoy better network coverage, which they couldn't get from the parent operators. Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Remove the SIM card after switching your device off. It allows the users to grab the benefits of using the 4G data service. Though there is no mention of Straight Talk on the TracFone website, the Straight Talk headquarters address is listed as TracFone. (Use for Iphone 4 only) Power your device on then off for 2-3 minutes. You'll be prompted to enter the 15 digit PIN on the back of your Service Plan card. The working hours of Straight Talk's customer service are from 8 a.m. to 11:45 p.m. EST, seven days a week. Straight Talk offers a variety of plans depending on your needs. You can select a 3- or 6-month plan even a year, if you'd like. Read on to learn why. sentiment_neutral Get an email response custsrv@straighttalk.com. Select the product you would like to return and state the reason for return, what you would prefer we do with your return and any comments that may help us process your return more efficiently. 2.1.2 Old ST AT&T APN Settings. Phone Customer 1-877-430-CELL (2355) SIM Customers 1-877-430-CELL (2355) Home Phone Customers 1-877-430-CELL (2355) Mobile Hotspot Customers 1-877-430-CELL (2355) Straight Talk, Inc. Straight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. If you have any of the below issues, here's how to solve them. "We were recently made aware of bad actors gaining access to a limited number of customer accounts and, in some cases . Find helpful customer reviews and review ratings for Straight Talk Home Phone Unlimited Plan, 30 Service Days (15$) (Mail delivery) at Amazon.com. BBB records show a license number of 3738680 for this business, issued by Miami-Dade Tax Collector. Phones . Buy a Service Plan - You will be able to see the options you have. If you have multiple Google accounts, be sure you're signed into the right one. All emails from the system will be sent to this address. Consumers complaining about Straight Talk Wireless most frequently mention customer service, new phone and sim card problems.Straight Talk Wireless ranks 98th among Mobile Carriers sites. For your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. Step 2: Remove SIM card. Depending on which Android model you're using, the SIM card will be in a slot on the side of the case or under the back cover (sometimes under the battery). 2.1 Update your APN Settings. You cannot look it up via login on website. Email A valid email address. These agencies may include: Miami-Dade Tax Collector. Straight Talk Customer Service Straight Talk. Switch now! See how to activate your device here and feel the freedom. They have three monthly options that we will compare with Straight Talk's plans. Straight Talk Vending located in Prescott Gateway Mall. LIKE US STRAIGHTTALK.COM CHAT Miami FL . Edit: Talking to another customer service rep (who actually had a brain and could read) and they agreed that I was correct and that I was basically lied to by the previous customer service rep. . If you suspect unauthorized activity regarding your wireless service, and use your mobile number as a form of authentication on other accounts (e.g., financial accounts, social media accounts), consider . Password Provide a password for the new account in . Straight Talk has easy steps you will follow to get where you are going. The Straight Talk Wireless Home Phone is a device that lets you use your existing telephone to make and receive calls, but without the need of a personal computer, high-speed internet or, of course, a landline. And you may need this too: a Straight Talk Portability Specialist can be reached at 1-800-327-2077. I was ordering a SIM Card today after 3 very unhelpful conversations with several representatives. One of our knowledgeable social media customer service representatives will answer your questions in minutes. BBB records show a license number of 3738680 for this business, issued by Miami-Dade Tax Collector. Replace the old carrier SIM to the new SIM of your preferred network provider. Switch OFF your device and remove the SIM card. Phone Number. Click Continue Under KEEP MY NUMBER, click Select I use the $30 per month 1000 minute service and have been happy with it. Finish up as directed. Work from home! You can instantly add that Service Plan to your phone. 2.1.3 ST T-Mobile APN Settings. Most of the calls took 30 minutes or more and still did not get anything accomplished. Once there, you can enter your mobile number to check your Service End Date. Enter your phone number and pick the keyword that best fits your needs. Just text Δ the keyword ADD to 611611. Choose the Straight Talk My Account subscription you wish to cancel and tap on the "Cancel Subscription" option. Step 1: Power off old phone. 2GB: $25. All emails from the system will be sent to this address. Available online only. The working hours of Straight Talk's customer service are from 8 a.m. to 11:45 p.m. EST, seven days a week. 8. 9. 2.1.1 New ST AT&T APN Settings. It's the last 15 digits of your sim card (which is underlined on your SIM, or can be found in your account on Straight Talk's Website) 2) If you don't know your account PIN, or don't know if you even have one, go to your account . Remove the Straight Talk SIM card, and replace with your carrier . Straight Talk problems in the last 24 hours. Self Services By Philip Michaels published 9 May 17 Straight Talk may be cheap, but it finished last in both our speed testing and customer service showdown. Program your device by calling *22890 (only Verizon towers) and letting the programming sequence complete. §The $10 Global Calling Card must be combined with another Straight Talk Service Plan. They can barley understand English when you call and do not care about your needs. Type. Let's say you purchased a Service Plan card. 3 Conclusion. First, make sure you have the unlock code handy, and then we can proceed with the process. §The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Scroll down, check the box next to the item (s) you wish to return, and fill out the RMA form. Power off the phone. After picking the network from other providers, it distributes it to its customers who have subscribed to its Straight Talk deals. Customer support is available by online chat, over the phone and through social media. 2. Straight talk is the joke of the… Straight talk is the joke of the century. Straight Talk Unlock Code. There are a wide variety of plans to choose from. Follow these steps: Go to Straight Talk's support page; Scroll to the bottom of the page; Click the Contact Us button Remove SIM Card. Customers must possess a Straight Talk phone that is in working . SELF-SERVICE AT YOUR FINGERTIPS Customers must currently own a Straight Talk phone model launched on Straight Talk's Service after February 11, 2014 or activated with Straight Talk's Service after February 11, 2015. Password Provide a password for the new account in . Reward Points have no cash value and cannot be transferred to another customer. The first step to give you the leverage you need to resolve your complaint is for you to formally raise your problem with Straight Talk Wireless. #2 They refused to verify any information that I gave them. Next remove the back cover of your current phone, and then remove its battery. mood Direct contact Go. 7. Turn Off your device by pressing the on-off button for a long time. On Apple phones go to Setup > General > Network > Mobile Data. AutoFill your information. 2.2.1 For Straight Talk Verizon Phone. Phone Number:1 (877) 430-2355. We will send a demand letter to Straight Talk Wireless corporate offices to start the clock on them to resolve your case before you can file arbitration (usually 30 days . At Straight Talk, you can buy phones compatible with AT&T's LTE network. Your phone will become locked, and you will need . To copy the Straight Talk number, first turn off your current Straight Talk phone. Answer (1 of 9): The software, or a link to it, should have come with the phone. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. Select the product you would like to return and state the reason for return, what you would prefer we do with your return and any comments that may help us process your return more efficiently. 112 th . Put in the new SIM of the service provider you prefer. Worst phone company ever!! mood_bad Fastest way to fix your issue 1-877-430-2355. Email. Then, like magic, your plan has been added. Click Create. Go to straighttalk.com From the menu, Click Activation Under Bring Your Own Phone or Devices, Click Activate Under I HAVE A SIM CARD, Click Select Under Enter your SIM card number here, type in your SIM card number. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. When i first swapped to straight talk it gave all 3 sims for att, verizon and t-mobile. If you see anything odd, contact Straight Talk . Call center hours are as follows: Sunday-Saturday: 8 AM - 11:45 PM EST. Straight Talk will not do it automatically. They have taken money from me twice and I never received refunds. To check on your account, click on the Account Services icon located on the homepage. The customer service representative said there would be a fee of over $100 (don't remember the exact price) as I've had my phone for less than 12 months. Use this Straight Talk promo code to save an additional 10% on all phones and plans. 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