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Privacy Policy

Privacy Policy

Your privacy on the Internet is of utmost importance to the InnerCity Mission for Children (ICM4C).  This privacy statement describes ICM4C’s policy concerning the gathering and sharing of visitors’ information through the ICM4C website.  It applies to all “ICM4C sites” – that is, all sites within the “theinnercitymission.org” domain name.  You should note that through this site you may reach or be directed to other sites that relate to ICM4C, such as fundraise.theinnercitymission.org, charityshop.theinnercitymission.ngo, and all sites originating from the domain theinnercitymission.ngo; all these sites have their own privacy statements which are similar to this one but may vary slightly.  By visiting the ICM4C website you are accepting the practices described in this policy.

Mobile Privacy

We may offer you the ability to connect with our website, or use our applications, services, and tools using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices. This Privacy Policy will be referenced by all such mobile applications or mobile optimized websites.

What information does ICM4C collect?

Normal website usage
In general, you can browse the ICM4C site without telling us who you are or revealing any personal information about yourself. The only information we gather during general browsing is from standard server logs.  These include your IP (Internet Protocol) address, domain name, browser type, operating system, and information such as the web site that referred you to us, the files you downloaded, the pages you visit, and the dates/times of those visits.

Collection of Personally Identifiable Information
If you register as a user, subscribe to our newsletters, log on to certain ICM4C sites, purchase items from our Charity Shop, request information, provide feedback, apply as a volunteer, join an electronic mailing list, you will be asked to provide personal information such as your name, postal address and e-mail address.  This information is collected only with your knowledge and permission, and is kept in various ICM4C databases.  If you are purchasing something on the web or donating online, you will be asked to provide your credit card details.

ICM4C sites with specific requirements to collect personal information may publish a privacy policy specific for that site.  In these cases, the site-specific policies will be complementary to this general ICM4C privacy policy, but will give additional details for that particular use.

You provide us Personal Information when you register to be a User:

  • Your name
  • Your email address
  • You may provide your location

If you are making donations on our website, or create a Campaign on our Fundraising site, or join as a Campaign team member, you will be asked provide us with the following Personal Information in addition to the Personal Information you provide when you register to be a User:

  • Your legal person or business name
  • Your legal physical address
  • Your Tax ID (if you are a business)
  • Your telephone number
  • Your date of birth
  • Your account or credit card details

You may be asked further information in order to help validate your identity:

  • Your gender
  • Other personally identifiable information as we need for verification

We may also collect Personal Information from you as a result of your email communications with us or your posts which we may retain along with our responses.

As a Campaign Creator on our Fundraising site, you can invite others who are helping you with your campaign to join your campaign team. We will ask you for this person’s email address and send him or her an email invite to join your team. ICM4C collects this email address for the purpose of sending this invite. This person may contact us to request that we remove this information.

Any Personal Information you post as User Content is available to the public without any expectation of privacy or confidentiality. Copies may remain viewable in cached and archived pages or if other Users have copied or stored your User Content even if you remove the User Content. Your name and location are publicly displayed in your profile page. To request removal of your personal information from these areas of the site, please contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. The profile you create on our site will be publically visible. You may change the visibility settings of your Contributions, and the types of information it may disclose, on the “My Contributions” page, and/or when you take specific actions on the site that provide you the option of anonymity.

When you use our mobile site, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location based services, search results, and other personalized content. Most mobile devices allow you to control or disable location services in the device’s setting’s menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or the manufacturer of your particular device.

For certain ICM4C sites, registering or supplying personal information sets a cookie. By setting this cookie, ICM4C will remember your details the next time you visit, so you don’t have to re-enter the information.  This helps us to provide you with a better service.

What does ICM4C do with the information it collects?

Normal web usage
The information gathered during general browsing of the “theinnercitymission.org” domain is used to analyse trends and usage of the ICM4C site and to improve the usefulness of the site.  It is not connected with any personal information.  However, if you have registered with in connection with any activity on the ICM4C site, the information we collect about your normal web usage will be identifiable to you.

Personally Identifiable Information
ICM4C may use the Personal Information you provide to operate, maintain, and provide to you our services and conduct our business. For example (and not limited) to:

  • Register you as a User and to identify you when you sign-in to your account.
  • Administer your account or funds.
  • Verify activity as we deem necessary.
  • Communicate with or contact you – either in response to a query or suggestion, requests or complaints, or to mail newsletters, documents, publications, etc. to you, and we also may provide the information to the various ICM4C departments so they can contact you as well.
  • Manage and process your volunteer application.
  • Confirm your purchases and registrations on the site.
  • Obtain payment for purchases through the site (via credit card).
  • “Remember” your online profile and preferences.
  • Help you quickly find information that is relevant to you based on your interests, and help us create site contents most relevant to you.
  • Undertake statistical analysis of your data to improve our services or customize our communications with you.


What if I don’t want to provide personal information?
Providing personal information on the ICM4C web site is optional.  If you choose not to provide personal information, you can still browse and use the ICM4C site, but you will not be able to carry out certain actions such as purchasing items, subscribing to our newsletter, creating your own fundraiser, or applying as a volunteer.

Opting out and changing your information

At any time, you can cancel or modify your information by returning to the web page where you first provided the information and contacting the focal point for that page/relevant ICMC department.  Where contact details are not provided on the page, you can contact us for further information. If you desire to change your personal information, you may correct, update, amend, remove, or ask to have it removed by making the change on your user account “Settings” page, by contacting the email address listed below. If you no longer desire our service, you may deactivate/delete your account entirely from the account “Settings” page, or contact us directly. We will respond to your request within 30 days. We will retain your Personal Information for as long as your account is active or as needed to provide you services. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Notification, Electronic Communication and Opt-Out

You consent to our using your email address to send you service-related notices, including any notices required by law, in lieu of communication by postal mail. Upon registration, or on other areas of the site, you may opt-in to receive periodic messages from us, including changes to features of the service, newsletters, events, and latest campaigns. If you wish to subscribe to these emails, we will use your name and email address to send them to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing email preferences manager on your account settings page or you can contact us. Opting out may prevent you from receiving email messages regarding updates, improvements, or freebies.

How does ICM4C share the Personal Information with Third Parties

We do not sell or share any personally identifiable information volunteered on the ICM4C site to any third party without prior consent.  We do, however, share some user information with some of our departments so that the whole ICM4C family can respond to your needs.  Any information provided to ICM4C by users of the ICM4C site is held with the utmost care and security, and will not be used in ways other than as set forth in this privacy policy, or in any site-specific policies, or in ways to which you have explicitly consented.

We may share your Personal information:

  • As required by law, such as to comply with reporting requirements, a subpoena, or similar legal process.
  • In connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity or as we believe reasonably necessary to protect or enforce our rights, protect your safety or the safety of others.
  • With any other user, contributor, campaign owner or third party with your prior consent to do so as described in this Policy.
  • We may provide your personal information to companies that provide services to help us with our activities such as processing your payments, or analysing data. These companies are authorized to use your personal informationonly as necessary to provide these services to us and are obligated to keep your information confidential. Some of our pages utilize framing techniques to serve content from our service providers while preserving the look and feel of our site, such as when you enter credit card information. Please be aware that you are providing your personal information to these third parties and not to http://theinnercitymission.ngo


How does ICM4C store and protect your Personal Information

ICM4C employs a range of techniques and security measures to protect the information maintained on our system from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

We may store Personal Information in locations outside our direct control (for instance, on servers or databases co-located with hosting providers).

We use Security Sockets Layer (SSL) encryption technology to encrypt sensitive personal information (such as your payment information and geolocation) before it travels over the internet. Credit card numbers are never stored on our database or servers.

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, do contact us.

Compromise of Personal Information

We will promptly notify those persons whose Personal Information is compromised. Notwithstanding, ICM4C does not accept liability for any unintentional disclosure or a disclosure that occurs due to a security breach of our systems or facilities.

Children’s Privacy

Protecting the privacy of young children is especially important. ICM4C does not knowingly collect or solicit Personal Information from anyone under the age of 13 or knowingly allow such persons to register. If you are between the ages of 13 and 17, please use our services with adult supervision. If you are under 13, please do not send any Personal Information to us. If we learn that we have collected Personal Information from a child under age 13, we will remove that information as quickly as possible. If you believe that we might have any Personal Information from or about a child under 13, please contact us at the contact information below.


Notification of changes to our Privacy Policy

Changes to this privacy policy will be posted here and will be available via the ICM4C home page at http://theinnercitymission.ngo or notify you by email (sent to the email address specified in your account) to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it, prior to the change becoming effective. You are bound by changes to the Privacy Policy when you use the site after those changes have been posted. We encourage you to periodically review this page for the latest information on our privacy practices.


Contact Us

For questions or queries regarding this privacy policy, the practices of this site, or your dealings with this website, please contact us choosing the topic ‘privacy’.